Last updated: 5 October 2026
Who I am
Aussie Aussie Easy (aussieaussieeasy.com) offers practical guidance to people moving from the UK to Australia. It is run by Aussie Aussie Easy LTD, a company registered in England and Wales (company number 17485168), which is the data controller for personal data collected through this website. For any question or request about your data, email info@aussieaussieeasy.com.
What I collect and why
- Booking a free call. You book through Cal.com, which asks for your name, email address and anything you choose to add to the booking notes, and records your time zone. Cal.com passes your name, email address and call time to this website, where I keep them in my own records. I use these to hold the call, to reply to you and to send you your Pack code afterwards. Lawful basis: taking steps you have asked for, and my legitimate interest in answering enquiries.
- Getting the Pack. Your first name, email address, phone number and, if you choose to give them, your Instagram handle and the code from your call. I use these to send you the Settle-In Pack and its updates, to match your payment to your order, to ask for your feedback on it and, if you’ve shared your handle, to follow you on Instagram. I also record when you agreed to the terms, when your Pack was sent and how many times your download link has been used. Lawful basis: carrying out my contract with you, and my legitimate interest in keeping a record of what was agreed and stopping the Pack being shared. The Instagram follow relies on your consent, which you can withdraw at any time.
- Paying for the Pack. Tide takes the payment on its own payment page, so I never see your card details. Tide shows me who has paid and how much, so I can send the right person their Pack and keep my accounts. Lawful basis: carrying out my contract with you, and my legal duty to keep accounting records.
- Website logs. Like most websites, the hosting server records technical details such as IP address, browser type and pages requested, to keep the site secure and working. Lawful basis: legitimate interests.
Please don’t send health details or other sensitive information through the forms. If it’s relevant to your move, we can talk about it on the call.
Who else handles your data
- Hostinger hosts this website. Form submissions and my records of calls and Pack orders are stored in the website’s database on Hostinger’s servers.
- My email provider receives a copy of each form submission so I can reply to you.
- Cal.com provides the booking calendar on the Book a free call page and the video call itself. Your booking details are stored with Cal.com.
- Tide takes payments for the Pack on its own payment page and handles your payment details under its own privacy policy.
I don’t sell your data or share it with anyone for their own marketing. Some providers may process data outside the UK; where they do, the transfer is covered by UK-approved safeguards such as adequacy regulations or standard data transfer contracts.
How long I keep it
- Call bookings: up to 12 months after we were last in touch.
- Pack details: for as long as I’m sending you updates to the Pack, or until you ask me to delete them. If you start an order and don’t pay, I delete your details within 12 months.
- Payment records, and the record of the terms you agreed to: six years, to meet UK tax and accounting rules.
- Server logs: for the host’s standard short retention period.
Cookies
This site doesn’t use analytics, advertising or tracking cookies, and the forms don’t set any. WordPress only sets cookies for people who log in to manage the site. The booking calendar is loaded from Cal.com, which may store what it needs in your browser for a booking to work; Cal.com’s own privacy policy covers that.
Your rights
You can ask for a copy of your data, ask me to correct or delete it, restrict or object to how I use it, or ask for it in a format you can take elsewhere. Where I rely on consent, you can withdraw it at any time. Email info@aussieaussieeasy.com and I’ll reply within one month.
If you’re unhappy with how your data has been handled, you can complain to the Information Commissioner’s Office at ico.org.uk. I’d appreciate the chance to put things right first.
Children
This site isn’t aimed at anyone under 18.
Changes
If anything here changes, I’ll update this page and the date at the top.